Mobile service · Adelaide
Remote Computer Support
If your computer turns on and connects to the internet, many problems can be fixed remotely. You watch on screen while we work, and the session ends when you close it.
Remote support suits software errors, email and Microsoft 365 issues, printer drivers, slow performance and general 'how do I…' questions.
Mobile and remote service across metropolitan Adelaide · Free pick-up and return for workshop repairs · 90-day parts & labour warranty
Common signs
- Email not syncing or Outlook errors
- Software won't install or update
- Printer driver problems
- Computer slow or full of pop-ups
- Need help with a setting or program
Devices we repair
- Windows PCs and laptops
- Macs
How we diagnose & repair
- 1
You start the session
We'll call you and guide you to start a secure remote session. We never connect without your permission.
- 2
You can watch
Everything happens on your screen, so you can see what's being done.
- 3
Session closed afterwards
Access ends when the session finishes — no permanent access is left behind unless you ask for ongoing support.
What to expect
- Hardware faults need an on-site visit.
- A working internet connection is required.
- Be wary of anyone who calls you unexpectedly offering remote help — we only connect when you've contacted us.
Frequently asked questions
Is remote support safe?
Yes, when you've initiated contact with a business you trust and you can see and end the session at any time.
How do I know it's really you?
We only start remote sessions after you've contacted us on 0403 890 906 or through this website.
What if it can't be fixed remotely?
We'll book an on-site visit.
Related services
On-site Computer Repairs
A technician at your door — home, office or small business.
Learn moreVirus & Malware Removal
Malware removal and security clean-up, including after remote-access scams.
Learn moreSmall Business IT Support
Repairs, setup, email, Wi-Fi and backups for sole traders and small offices.
Learn moreAreas we serve
We bring remote it support to homes and offices across metropolitan Adelaide.
Need something fixed? We'll come to you.
Tell us what's going on and we'll get back to you with next steps and a quote.