Mobile service · Adelaide
Data Recovery for Laptops, PCs, Macs & Drives
When photos, work documents or business records are on a device that won't start, the priority shifts from fixing the computer to getting the files back safely. The first rule: stop using the device. Every restart of a failing drive risks more damage.
We assess the device, explain what's realistically recoverable and the likely cost, and only proceed with your approval. Some cases need specialist cleanroom recovery; if so, we'll tell you plainly and help you arrange it.
Mobile and remote service across metropolitan Adelaide · Free pick-up and return for workshop repairs · 90-day parts & labour warranty
Common signs
- Accidentally deleted files or formatted a drive
- Computer won't start but files are needed
- Hard drive clicking or not detected
- External drive asks to be formatted
- USB stick or memory card not readable
- Laptop dead after a drop or spill
Devices we repair
- Laptop and desktop hard drives
- SATA and NVMe SSDs
- External drives and USB sticks
- SD and memory cards
- Mac drives (where not encrypted/soldered — see Mac data recovery)
How we diagnose & repair
- 1
Stop further damage
We assess the drive without writing anything to it.
- 2
Image before recovery
Where possible we copy the drive first and recover from the copy, protecting the original.
- 3
Verify what's recovered
You can check key files before they're copied to your new drive or backup.
What to expect
- Recovery is never guaranteed, especially with physical damage or overwritten files.
- Mechanical hard drive failures may need a specialist cleanroom service at higher cost.
- Encrypted drives need the password or recovery key.
- Your data is handled privately and not browsed beyond what's needed to verify recovery.
Frequently asked questions
Can deleted files be recovered?
Often, if the drive hasn't been heavily used since. Stop using it as soon as you notice.
My hard drive is clicking — what should I do?
Turn it off and leave it off. Clicking often means mechanical failure, and running it can make recovery harder.
Will you look through my files?
No. We only check enough to confirm the recovery worked — for example, that folders open and photos display.
Related services
Data Backup & Transfer
Move everything to your new computer and set up backups that actually run.
Learn moreMac Data Recovery
Recovering files from Macs that won't start, and from Mac-formatted drives.
Learn moreLaptop Not Turning On
No power, no display or stuck at start-up — diagnosed properly.
Learn moreLiquid Damage Repair
Fast assessment and cleaning after spills — before corrosion sets in.
Learn moreAreas we serve
We bring data recovery to homes and offices across metropolitan Adelaide.
Need something fixed? We'll come to you.
Tell us what's going on and we'll get back to you with next steps and a quote.