Privacy Policy
Last updated 2026-10-21
Who we are
This website is operated by Adelaide Laptop Repairs, a mobile computer repair service in Adelaide, South Australia. Contact: adelaidelaptoprepairs@gmail.com or 0403 890 906.
What we collect
When you send an enquiry we collect the details you provide: your name, phone number, email address, suburb or postcode, device details and a description of the problem, your preferred contact method and urgency. We don't ask for passwords, banking details or identity documents through this website.
How we use it
We use your details to respond to your enquiry, provide quotes, arrange and carry out repairs, and follow up on the work. We don't sell your information or use it for unrelated marketing.
Where it's stored
When you send an enquiry it is stored securely in our website's database, and our team is notified so we can respond. Access is limited to people who need it to respond to you.
Analytics and cookies
With your consent, we use privacy-respecting analytics (Google Analytics) to understand which pages are useful and how many enquiries the site generates. We do not send your name, phone number, email or enquiry text to analytics. You can decline non-essential cookies at any time.
Data on your devices
When we repair a device, we only access what's needed to complete and test the repair. We don't copy, keep or browse your files unless you've asked for a data transfer or recovery, and copies made for that purpose are deleted once the job is complete and you've confirmed your files.
Your choices
You can ask to see, correct or delete the personal information we hold about you by contacting us. If you have a privacy concern, contact us first; you can also contact the Office of the Australian Information Commissioner (oaic.gov.au).